Health and Cleaning Protocols

• All facilities are disinfected daily
• You will find approved hydroalcoholic gel dispensers and mandatory use in many areas of our establishments
• Protective screens in the customer service area
• The use of the elevator will be limited to one person or a maximum of 2 people sharing a room
• The room keys will be completely disinfected
• We remove rugs from all rooms
• Towels and bedding are washed at high temperature
• Gel, gloves and masks available to our customers
• Sterilization of TV remote control and telephone in each room
• Open or pedal bins and inner bag
• Regular cleaning of ventilation filters

• Disinfection of hammocks for each use
• Separation of hammocks at least 1.5 m
• There will be a person in charge of the hammock management

• You will find hydroalcoholic gel dispensers in common areas
• As far as possible, payment by card is recommended.
• POS terminals will be disinfected regularly
• Only customers with prior reservation will be served

• All our staff know the new safety and hygiene guidelines
• Our staff will wear gloves and masks at all times
• The team will monitor body temperature daily
• The team uniform is washed and disinfected daily
• Maintain a minimum distance of 1.5 m with any partner
• Daily control of the health status of workers
• The reception staff will disinfect the counter each time the customer service ends

• Capacity will be controlled to prevent crowds
• Menus from the dining rooms will be removed

• Face-to-face check-in with document disinfection
• In the pool: capacity according to influx
• Restaurnt: Tables have a distance of 2 meters
• All our table linen is washed at high temperature
• We have menus with QR codes, the menus are laminated and disinfected after each use